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Home My WebLink AboutR-1211-12-93RESOLUTION NO. 1211-12-93 (R) A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ALLEN, TEXAS, ADOPTING THE PLAN OF SERVICE, 1993-1998 FOR THE ALLEN PUBLIC LIBRARY. WHEREAS, the City of Allen wishes to provide its residents with quality library services; and, WHEREAS, the City Council encourages all city departments to develop planning tools; and, WHEREAS, the City council recognizes and supports the efforts of the Library Board and Library Administration to develop a planning document for library services; NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ALLEN, COLLIN COUNTY, TEXAS, THAT: SECTION 1: The City Council hereby adopts the planning document attached hereto as "Allen Public Library Plan of Service, 1993-1998." SECTION 2: The goals and objectives outlined in the above-cited planning document will be used as general guidelines for the enhancement of library services. SECTION 3: The Library Board and Library Administration will review the document annually to determine levels of progress toward stated goals and will prepare a new planning document at the end of the five-year period. DULY PASSED AND APPROVED BY THE CITY COUNCIL OF THE CITY OF ALLEN, COLLIN COUNTY, TEXAS, ON THIS THE 16th DAY OF DECEMBER , 1993. ATTEST: dy rrison, CMC, CITY SECRETARY APPROVED: J e Farmer, MAYOR Resolution No. 1211-12-93(R) AT-T.EN PTJELIC LIERARY PIAN OF SERVICE 1993 — 1998 TABLE OF CONTENTS EXECUTIVE SUMMARY . . . . . . . . . . . . . . . . . . . . 1 THE PLANNING PROCESS . . . . . . . . . . . . . . . . . . . 2 PRIMARY AND SECONDARY ROLES . . . . . . . . . . . . . 3 ROLES NOT SELECTED . . . . . . . . . . . . . . . . . . . . 4 MISSION STATEMENT . . . . . . . . . . . . . . . . . . . . . 5 GOAL I6 GOAL 11 GOAL III 8 GOAL IV 9 GOAL 9 GOAL VI ........................... 10 GOAL VII 11 SUMMARY 11 EXECUTIVE SUMMARY This long-range plan provides a framework for Allen Public Library to respond to the needs of the people of Allen for library service as we move toward the twenty-first century. It is written to give a vision of what library service should provide and what focus the system will have. Following the planning process described in Planning and Role Setting for Public Libraries • a Manual of Options and Procedures, ,existing conditions and services were reviewed, roles for the library were selected and a mission statement was written. Subsequently, goals and objectives were chosen that relate to those roles and the mission. It is the Planning Committee's belief that excellence must be defined locally so that library services match community needs, interests and priorities. By planning, measuring and evaluating, the Committee expects to achieve excellence in library services. The plan projects for five years, but will be reviewed annually to recognize and incorporate changing needs as well as achievements. At the end of the five-year period, it is expected that the planning process will again be utilized to determine if current roles and mission are still accurate and to set new goals and objectives. I THE PLANNING PROCESS In the summer of 1992, the Allen Public Library Board and library administration, realizing that no single library has sufficient resources to be "all things to all people," decided to embark upon a planning process in order to provide a means to identify service priorities, to better allocate resources, to demonstrate accountability, to accomplish stated objectives, and to achieve excellence in service. Two members of the Board and the Library Director attended a Northeast Texas Library System workshop on long-range planning, and the entire Board held a Saturday workshop with Dr. Lindsey Gunn, director of planning for PISD, to familiarize themselves with the structure of the planning process. Subsequently, the Board decided to use the American Library Association publication Planning and Role Setting for Public Libraries as a guide for this project. The Board and library administration served as the Planning Committee which determined that it would develop a five-year plan. During the fall of 1992, staff gathered community data to provide background information for the Planning Committee. That information included census and other demographic data, statistics about the library, its use patterns and resources, and projections about the community gathered from the City's Community Development Department and the North Central Texas Council of Governments. The Planning Committee identified the following significant community characteristics to be considered in their planning: * rapid population growth in the past decade * a large proportion of youth in the city 2 * a highly -educated population involved in lifelong learning * a population with a high median household income * anticipated growth of the city's population and land area * city emphasis on economic development In the winter of 1992-93, the Planning Committee chose the desired roles which they felt the Allen Public Library should fulfill in the community based on the information gathered and studied. PRIMARY ROLES: Formal Education Support Center: The library assists students at elementary and secondary levels in meeting educational objectives established during their formal courses of study. Reference Library: The library actively provides timely, accurate, and useful information for community residents. Preschoolers' Door to Learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents/caregivers and children together. SECONDARY ROLES: Independent Learning Center: The library supports individuals of all ages pursuing a sustained program of learning independent of any educational provider. Popular Materials Center: The library features current high -demand, high - interest materials in a variety of formats for persons of all ages. 3 Z. OTHER ROLES CONSIDERED BUT NOT SELECTED: Community Information Center: The library is a clearinghouse for current information on community organizations, issues, and services. Community Activities Center: The library is a central focus point for community activities, meetings, and services. Research Center: The library assists scholars and researchers to conduct in- depth studies, investigate specific areas of knowledge, and create new knowledge. 4 MISSION STATEMENT The Library's Mission Statement was adopted by the Allen Public Library Board on February 2, 1993. It reads as follows: The Allem Public Library 1s dedicated to improving the quality of life of its users by supporting their lifelong learning and information needs _ 5 - In the spring of 1993, the Library Board adopted Goals and Objectives for 1993-1998. GOAL I THE LIBRARY SHALL MEET THE LIFELONG LEARNING AND INFORMATION NEEDS OF ITS USERS BY PROVIDING A SUFFICIENT NUMBER OF LIBRARY RESOURCES BASED ON STATE AND NATIONAL STANDARDS AND USER DEMANDS. Objective A: To provide a minimum of 2.5 library resources per capita by 1998. Methodology: Increase the collection by 6000 items per year (6400 less 400 average withdrawn rate) reaching the 2.5 capita by 1998. — -,r.,._......... ...,.......,.�..._. ui,. .u.�c.A �.. vl�y Ul P%! CLL �.ununurllty uevelopment Department's compound annual growth rate for Allen of 4% per year.) PROJECTED BUDGETARY IMPACT - D 1 T O H L o v U Ls AA N R S s ® CITY ® SHORTFALL" TRUST FUND 99/94 -94/95 95/96 96/97 97/98 BUDGET YEAR " will require additional fundraising, eg. grants, events (Thle graph pre sencs an estimate of the funding required to 4th,, e Goal I in the proposed tinctable) 6 .. OF:::::::::BI2:IALS::: :PER:.CAVt— 1992/93 22,363 40P000+ 1,7 1993/94 23,547 46,000 1.9 1994/95 24,605 52,000 ?,07 1995/96 25,663 58,000 2.26 L1996/97 -1997/98 26 721 64,000 2.39 27,779 70,000 2.5 — -,r.,._......... ...,.......,.�..._. ui,. .u.�c.A �.. vl�y Ul P%! CLL �.ununurllty uevelopment Department's compound annual growth rate for Allen of 4% per year.) PROJECTED BUDGETARY IMPACT - D 1 T O H L o v U Ls AA N R S s ® CITY ® SHORTFALL" TRUST FUND 99/94 -94/95 95/96 96/97 97/98 BUDGET YEAR " will require additional fundraising, eg. grants, events (Thle graph pre sencs an estimate of the funding required to 4th,, e Goal I in the proposed tinctable) 6 Objective B: To increase the number of users who have their requests for specific information and/or resources fulfilled. Methodology: Survey users four times annually regarding author, title, subject fill rate. GOAL II THE LIBRARY SHALL PROVIDE AN AMPLE NUMBER OF WELL-TRAINED, KNOWLEDGEABLE AND HELPFUL STAFF TO MAINTAIN EFFICIENT AND EFFECTIVE CUSTOMER SERVICE DURING ALL LIBRARY HOURS. Objective A: To increase the level of public services in 1993/94 by having all public service desks adequately staffed during all hours of library operation. Methodology: Provide additional reference staff hours and circulation staff hours during 1993/94; measure and compare the number of reference transactions per capita, registrations -as a percentage of population, and circulations per capita. Objective B: To increase the hours of library service to the public by ten (10) by 1998 to provide improved availability of materials and services. Methodology: Add library service hours annually in increments proportional to available staffing levels, then use the following measures to determine effectiveness: registration as a percentage of population, circulations per capita, in -library use per capita, library visits per capita and reference transactions per capita. Objective C: To make continuing education and staff development a priority by budgeting funds and scheduling time for participation in workshops, seminars, conferences and in-service days. Methodology: Each librarian will attend at least one conference annually; all staff will attend at least one externally provided training session annually; all staff will attend two in-service days annually. 7 GOAL III THE LIBRARY SHALL ASSIST SCHOOL -AGED YOUTH IN MEETING THE EDUCATIONAL OBJECTIVES OF THEIR FORMAL COURSES OF STUDY BY SUPPLEMENTING RESOURCES AVAILABLE FROM THEIR EDUCATIONAL AGENCIES. Objective -A: To increase the number of elementary and secondary students visiting the library during the school term. Methodology: Provide outreach information to AISD teachers during their in- service and planning periods; prepare and present an information program to home -schooling parents; measure library visits before and after. Objective B: To increase the number of students who have their school -related information needs fulfilled. Methodology: Increase reference service hours; increase size and scope of collection that is related to curriculum; survey students at beginning and end of school year to determine reference fill rate. GOAL IV THE LIBRARY SHALL ENCOURAGE YOUNG CHILDREN TO DEVELOP AN INTEREST IN READING AND LEARNING THROUGH SERVICES FOR CHILDREN, AND FOR PARENTS/ CAREGIVERS AND CHILDREN TOGETHER. Objective A: To stimulate library use by preschoolers and their parents/caregivers by providing four (4) public story hours weekly during eleven (11) months and daycare programs weekly during nine (9) months. Methodology: Measure program attendance, library visits per capita, and circulations per capita for preschool age groups. Objective B: To stimulate library use by elementary children by providing weekly programs during summer breaks and two additional school breaks. Methodology: Measure program attendance, library visits per capita, and circulations per capita for elementary age groups. Objective C: To provide at least one child development related program for parents/ caregivers . GOAL V THE LIBRARY SHALL PROVIDE AND MAINTAIN A TIMELY AND ACCURATE COLLECTION OF REFERENCE MATERIALS. Objective A: To increase the number of users who have their requests for reference information fulfilled. Methodology: Review and evaluate current standing order program; measure reference fill rate. Objective B: To increase the in -library use of materials per capita. Methodology: Evaluate, weed and update entire reference collection; measure in - library materials use per capita. W — -A -A GOAL VI THE LIBRARY SHALL DEVELOP AN EFFECTIVE COMMUNITY RELATIONS PROGRAM WHICH WILL INFORM THE PUBLIC OF CURRENT LIBRARY SERVICES AND MATERIALS AVAILABLE FOR THEIR USE. Objective A: To provide at least four (4) outreach programs annually to local community organizations. Methodology: Place library staff on Chamber of Commerce Speakers Bureau list; contact local community organizations to offer speaker services. Objective B: To prepare and circulate written publicity through local print media on a regular basis. Methodology: Provide Allen American, Allen Image, Municipal Messenger articles; produce in-house activities' calendars/ news sheets; communicate newborns book dedication to parents by mail. Objective C: To conduct tours and formal instruction in the use of the library and library materials as requested. Objective D: To publicize services and special programs on cable TV. 10 GOAL VII THE LIBRARY SHALL MAKE APPROPRIATE USE OF TECHNOLOGY TO PROVIDE ITS USERS WITH INCREASED ACCESS TO A VARIETY OF RESOURCES TO MEET THEIR LEARNING AND INFORMATIONAL NEEDS. Objective A: To broaden users access to the materials in the library by increasing the number of public access catalog terminals during 1993/94. Objective B: To evaluate six (6) new C -D ROM products during 1993/94 with consideration to purchase based on users needs. Objective C: To implement the Acquisitions module of Dynix software during 1993/94 to provide users with state-of-the-art information re "on -order" and "in - process" items. SUMMARY This document is a culmination of information gathered and studied by the library's Long -Range Planning Committee composed of the Library Board and library staff. Several months of hard work and commitment by those interested in achieving excellence in library service for the people of Allen are herein reflected. The long-range plan attempts to establish the needs and priorities for the library's future growth. The long-range plan also complements and supplements the City of Allen's Comprehensive Plan and Mission Statement. By developing the library system based on this plan, resources can be allocated wisely and efficiently in order to better serve the community. GIFT DISTRIBUTIONS VIOLA ROSE $25,000.00 Allen Public Library $10,000.00 Allen Parks and Recreation - Children's playgrounds $5,000.00 City of Allen - Animal Shelter $5,000.00 Rowlett Cemetery Association $5,000.00 Allen Community Outreach - $5,000.00 Samaritan Inn $55,000.00 Samaritan Inn ($5,000.00 Allen Community Outreach - previously distributed) MINNIE SHELTON $10,000.00 Texas Scottish Rite Hospital in the name of Claude Shelton $25,000.00 Allen Public Library $10,000.00 Allen Parks and Recreation - Children's playgrounds $5,000.00 City of Allen - Animal Shelter $5,000.00 Rowlett Cemetery Association $5,000.00 Allen Community Outreach - $5,000.00 Samaritan Inn $65,000.00 ($5,000.00 Allen Community Outreach - previously distributed)